Withings

How to Connect

To add Withings to your sources list:

1. Tap Activity Sources in the game menu from the lobby or gameboard

 

2. Tap Pair a New Source

 

3. On the next screen choose I use an app on my phone, then select Withings in the list of apps and tap Select this App

 

4. Now you’ll need to grant access to your health platform. Tap Grant Access, then allow all the permissions on the pop-up that appears (scroll down to see them)

 

Grant access to Health Connect (Android):

 

Grant access to Apple Health (iOS):

 

 

5. Withings needs to be set up to sync its data to your health platform in order for your steps and power to show up in your banks. Follow either the Android or iOS guide below to do so, then confirm that you did so in A Step Ahead

Health Connect (Android):

Apple Health (iOS):

 

 

6. A connection test will run to ensure data is flowing between Hevy and your banks. If there are any issues you’ll be notified, otherwise you’re ready to go!

How to Log Exercise

You can add exercise into the Withings app in two ways:

Track a Workout
1. Open the Withings app and tap the +

 

2. Tap Track Workout

 

3. Choose your desired workout from the list

 

4. A timer will start; when you’re finished, tap and hold the stop button to end the workout

 

5. Your workout is now recorded and will sync to A Step Ahead

Manually Enter a Workout
1. Open the Withings app and tap the +

 

2. Tap Workout in the “Log Manually” list

 

3. Choose your desired workout from the list

 

4. Enter the details of your workout and tap the checkmark

 

5. Your workout is now logged and will sync to A Step Ahead

HOW TO SYNC WITH HEALTH CONNECT

For Withings data to be used in A Step Ahead on Android, it must be synced to Health Connect.

1. Open Withings and navigate to the Share tab

 

2. Scroll down and tap on Health Connect

 

3. Tap Next on the two screens that appear

 

4. Tap Allow all to enable all permissions, then tap Allow

 

 

5. Your Withings data will now sync to Health Connect

HOW TO SYNC WITH APPLE HEALTH

For Withings data to be used in A Step Ahead on iOS, it must be synced with Apple Health.

1. Open Withings and navigate to the Share tab

 

2. Scroll down and tap on Health

 

3. Tap Next on the two screens that appear

 

4. Turn on all permissions then tap Allow

 

5. Your Withings data will now sync to Apple Health

Troubleshooting

My steps or exercise aren’t being added to my bank

There are two major causes of syncing issues for Withings:

1. A Step Ahead doesn’t have the correct permissions from your health platform
2. Withings is not set to sync its data with your platform

To fix issue 1, check the App Permissions for A Step Ahead in your phone settings and make sure all requested permissions are set to Allow.

To fix issue 2, follow the one of the guides above:

• iOS: How to Sync with Apple Health
• Android: How to Sync with Health Connect

How do I manually enter steps?
Withings doesn’t support manually entered steps, so you’ll need to wear your Withings watch while walking or running to get steps for A Step Ahead.

How do I get power?
Power is earned from exercise minutes. Withings devices automatically track exercise, but you can track or manually log exercise in the Withings app using the guides above.