Fitbit

How to Connect

To add Fitbit to your activity sources:

1. Tap Activity Sources in the game menu from the lobby or gameboard

 

2. Tap Pair a New Source

 

3. On the next screen choose I use an app on my phone, then select Fitbit in the list of apps and tap Select this App

 

4. You’ll need to authorize A Step Ahead to access your Fitbit data. Tap Authorize, which will launch a browser tab where you can log into your Fitbit account and grant the permissions

 

5. A connection test will run to ensure data is flowing between Fitbit and your banks. If there are any issues you’ll be notified, otherwise you’re ready to go!

How to Log Exercise

Fitbit devices automatically record exercise time which is synced to A Step Ahead, but Fitbit also provides options for logging exercise manually.

 

Add Activity

If you’ve already done exercise and want to add it to Fitbit:

1. Open the Fitbit app and tap the plus in the bottom right corner, then tap Activity

 

2. Choose the type of exercise from the list that appears

 

3. Enter the details for your exercise and tap Save

 

4. Your exercise is now logged and will appear in your power bank when you return to the A Step Ahead app

 

Track Exercise
If you’re about to do a distance-based exercise, you can log it with Fitbit’s exercise timer:

1. Open the Fitbit app and tap the plus in the bottom right corner, then tap Start exercise

 

2. Tap the exercise type from the list on the bottom

 

3. Do your exercise, and when you’re finished tap the Pause button and then the End button

 

4. Your exercise is now logged and will appear in your banks when you return to the A Step Ahead app

Troubleshooting

My steps or exercise aren’t being added to my banks
There are two major causes of syncing issues for Fitbit:

1. A Step Ahead doesn’t have the correct permissions to access data from your Fitbit account
2. Fitbit hasn’t synced its data to its servers

To fix issue 1, you’ll need to delete your connection between Fitbit and ASA and re-establish it.

1. Open the Fitbit app and go to Fitbit Settings

 

2. Scroll down and tap Manage access to account, then Manage connected apps on the following screen

 

3. Find A Step Ahead in the list and tap Disconnect, then confirm on the next screen

 

4. Finally, go through the above How to Connect steps again and make sure you grant all Fitbit permissions when asked

 

To fix issue 2, you can manually trigger a sync to your Fitbit account by swiping down on the dashboard page of the Fitbit app.

 

How do I manually enter steps?
You can manually enter steps by following the How to Log Exercise steps above and choosing Walk as your activity. You cannot manually specify the steps taken: enter the distance you walked and Fitbit will calculate the steps automatically.

Note: Manually added steps may be limited or disabled in the setup process by the organizer of your mission.

How do I get power?
You earn power based on the number of minutes of exercise you’ve logged. Your Fitbit devices will automatically record exercise time, but you can manually log a workout by following the steps in the How to Log Exercise section above.